Frequently Asked Questions


When is the PANIC 2020 Conference taking place?

The Conference will be held from Sunday, October 18 through Thursday, October 22 as a live conference. The virtual experience will begin on Monday, November 2.

Where is the PANIC 2020 Conference being held?

The Conference will be a hybrid event. Attend in person at the San Diego Marriott La Jolla or virtually from the comfort of your home or office; choose the option that works best for you.


San Diego Marriott La Jolla

4240 La Jolla Village Drive

La Jolla, California 92037


What exactly is a hybrid conference?

A hybrid conference is a conference, workshop, user meeting and trade show that combines a “live” in-person event with a “virtual” online component.

I have already registered for the live conference.  What will happen to my conference registration?

Later this summer, a PANIC 2020 Representative will be contacting anyone who registered for the live conference to find out if you want to remain a live conference registrant or if you want to switch your conference registration to a virtual conference registration. If you are planning to attend virtually, you will receive a new confirmation informing you that your live registration has changed to a virtual registration. There will be no change in the cost of your registration fee.

I haven’t registered for PANIC 2020 yet. How do I register?

You can register on-line here by the October 8th deadline. Later this summer, you will be able to register on-line for both the live conference and the virtual conference.

If I am attending the conference virtually, do I need to download anything to view the conference?

We are in the process of finalizing the event platform. Once that is available you will receive instructions directly.

Will conference material be provided for virtual registrants?

Conference materials will be provided electronically and will be available for download through the virtual platform.

Can I cancel my PANIC 2020 registration?

Should you need to cancel your registration, you must submit your request for a cancellation in writing via e-mail no later than four (4) weeks prior to the first day of the event in order to receive a refund minus a $100 processing fee. No cancellation requests will be taken by phone. Cancellation requests received less than four (4) weeks prior to the first day of the event are not eligible for a refund.  In the event of an emergency, cancellation requests will be reviewed by the PANIC board on a case by case basis. If you would like to change your in-person event registration to a virtual registration or vice versa, please contact PANIC to request the change.

What precautions will be taken with the live PANIC 2020 in regard to COVID-19?

The safety and health of our members, credential holders, attendees and customers are of the highest priority, and we are actively monitoring the guidelines and recommendations from the government agencies as well as the San Diego Marriott La Jolla to ensure the safety of everyone involved. More information will be posted as it becomes available.

If the PANIC 2020 live conference is unable to take place in San Diego in October due to another surge of COVID-19 cases, will this conference be completely cancelled?

No. If we are unable to hold the in-person event, we will still hold the event as a virtual only option.

If I am registered as a virtual attendee will I be eligible for the door prizes or Spectrum game?

Yes. We are planning to have a virtual gamification aspect for the virtual attendees to win prizes.

For more information please contact the conference chairs John Marino ( and
Jim DeFelippis (

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